Due to the large number of applications received in the week prior to 1 July 2020, clients may experience a delay of up to three weeks before an application appears in your account. The APVMA is working to reduce the backlog as quickly as possible. Overall timeframes will not be affected.
Finally, applications created in the Portal before 1 July 2020 but not submitted until after this date may not correctly access the new fee structure. The APVMA will send a separate invoice seeking payment of any fee difference before processing the application.
The APVMA Online Services Portal makes it easier to find and report information, and to transact with the APVMA.
For support or enquiries on our services, please contact us.
How to access the portal
To apply to register or vary a product or label, and to make payments in a secure online environment, you need to login to the portal as a registered user.
New users to the portal must complete the APVMA online system new user access form.
Make an application
When making an application it's important you use the correct application form.
Using the correct form helps prevent delays in processing your application as it reduces the likelihood of your application being re-categorised or refused.
To determine which application form you need you can:
Use tailored guidance for applicants: This specific guidance material provides information about the different types of applications so you can determine which form to use. If you use tailored guidance you do not need to use the decision tree.
Use the decision tree: The decision tree will determine which form is appropriate for your application based on your answers to a series of questions.